Job Introduction
Help us build, grow, and inspire our teams. We’re seeking a dynamic Staffing & Training Manager to oversee workforce planning and lead the design and delivery of training across our venues, including racecourses, event spaces, cultural attractions, and cafés.
In this role, you’ll make sure we have the right people in the right place at the right time — and that every member of our team is set up to succeed. From scheduling and onsite staff check-ins to designing training programmes that close skills gaps and support professional development, you’ll ensure our people are confident, compliant, and engaged.
You’ll also lead initiatives that improve employee retention, career growth, and customer service standards, making a real impact on both our teams and the experiences we deliver to guests.
If you have a passion for people development, a background in training or staffing, and the drive to thrive in a busy events and hospitality environment, we’d love to hear from you.
What You'll Do
* Plan and allocate staff across all venues, balancing direct hires, freelancers, and agency workers.
* Ensure staffing meets operational, event, and budget requirements, managing staffing and training budgets efficiently.
* Own and manage the annual training calendar, ensuring all training aligns with business priorities, compliance, and cross-venue standards.
* Design, deliver, and evaluate training programs for casual and salaried employees, covering operational, compliance, and skills-based learning.
* Ensure all staffing and training activities comply with employment legislation (health & safety, first aid, licensing, training requirements).
* Use workforce data and analytics to monitor training impact and inform decision-making.
Essential
* Experience in training design, delivery, and workforce management.
* Strong organisational and interpersonal skills.
* Ability to work under pressure and adapt to changing priorities.
* Experience in assessing skills and delivering training in a practical/event environment.
Desirable
* Knowledge of HR policy and practice.
* Operational experience in events, hospitality, or venues.
* Familiarity with time & attendance systems.
What We Offer
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment
* Competitive compensation
* Full training and full protective uniform supplied.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
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