Overview
We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes. This role is a full time permanent contract, working Monday to Friday, earning £45,900 per annum. Please note this role will require a government DV clearance if successful.
Responsibilities
* Manage physical security, protection of client assets and people.
* Performance management and close monitoring of personnel training and development needs, working closely with the Deputy Ops Manager.
* Deliver and manage service level agreements.
* Liaise with the Deputy Operations Manager through monthly audits on all security practices and process, including AI's and PI's.
* Ensure compliance with assignment instructions and post instructions across the security team.
* Manage compliance with all health & safety legislation.
* Manage incidents ensuring escalation in accordance with client specifications.
* Ensure staffing levels are compliant and manage leave requests within agreed guidelines.
* Manage the security officers on shift, ensuring the distribution of daily rosters, duties, briefings on special instructions and checking their understanding.
* Manage gaps and absences in collaboration with London duty managers and the office manager, identifying officers when required and organising travel, booking, and associated administration.
* Maintain high standards at all times, ensuring officers are well presented and perform duties with care and confidence.
* Ensure incident reporting is of a high quality and delivered in good time.
* Promote a secure and safe working environment through implementation and continuous improvement of agreed health & safety actions.
* Manage the team in a positive manner to achieve cooperation and encourage individuals to challenge practices with open expression.
* Manage client complaints professionally and in a timely manner, providing assurance and adjustments to prevent repeat service level reductions.
* Ensure all equipment provided to assist security is fully operational and any issues are reported.
* Maintain a robust key management process and key registers to the highest order.
* Respond to other day‑to‑day responsibilities in a professional and thorough manner to meet the needs of the business and the client.
Qualifications
* Client focus, excellent customer liaison and understanding of expectations within client environment.
* Resource planning and excellent organisational skills.
* PC literate.
* People management.
* High level communication and presentation skills.
* Good team management, forward planning and the ability to anticipate and resolve issues proactively.
* Attention to detail with excellent time management skills, highly organised, and ability to set and meet deadlines.
* Sound understanding of principles of delegation.
* Valid SIA licence.
* Duty Security Manager must be DV cleared.
Key Information and Benefits
* 19.6 days leave per year.
* Workplace pension scheme.
* Life assurance benefit.
* Contributory healthcare scheme.
* Eyecare vouchers.
* Employee discount schemes.
* Progression, training & development opportunities.
* Refer a friend scheme.
* Free uniform provided.
* Onsite sports pitch, gym, nursery and multi‑faith prayer facilities.
* Parking with free electric charging.
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees.
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