Job Title: Lettings Negotiator
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Reports To: Lettings & Hotel Manager
Job Type: Full-Time | On-site
Job Overview
We are seeking an enthusiastic, target-driven Lettings Negotiator to join our growing property management and lettings team. The ideal candidate will have excellent interpersonal skills, a strong sales mindset, and a genuine passion for property.
In this role, you will be responsible for guiding prospective tenants through the letting process from initial enquiry to successful move-in while ensuring landlords receive a high standard of service. This is a fast-paced, client-facing role that requires strong negotiation skills, attention to detail, and a confident, proactive attitude.
A. Lettings & Negotiation
Register and qualify prospective tenants; understand their needs and match them to suitable properties.
Conduct property viewings and provide detailed information about available properties.
Negotiate offers between tenants and landlords to secure successful lets.
Generate new tenancy applications and progress deals through referencing to tenancy agreement signing.
B. Administration & Compliance
Ensure all necessary checks are completed, including Right to Rent, ID verification, and references.
Update and maintain property listings and applicant databases.
C. External Relations & Community Engagement
Build strong relationships with tenants and landlords to encourage repeat business and referrals.
Handle incoming queries from applicants, tenants, and landlords professionally and efficiently.
Provide regular feedback to landlords on property marketing and viewings.
D. Business Development & Targets
Work to agreed personal and team targets (e.g. viewings, lets agreed, conversions).
Assist in canvassing and promoting new properties for let.
Stay up-to-date with local rental market trends and competitor activity.
F. Governance & Professional Development
Work within company policies, government regulations and legislation.
Stay up to date with industry regulations and best practices.
Participate in relevant training and professional development opportunities.
G. Well-being
Foster strong relationships with tenants and guests to ensure a high level of satisfaction.
Promote a supportive and inclusive workplace culture.
Qualifications & Experience
Previous experience in lettings, property, or a similar sales-driven role (preferred but not essential).
Excellent verbal and written communication skills.
Strong negotiation and objection-handling ability.
Full UK driving license (preferred but not essential).
High attention to detail and ability to manage multiple tasks.
Knowledge of lettings legislation and compliance is desirable.
Comfortable using property management/CRM software (e.g. Arthur, Alto, Reapit, etc.).
This role offers an excellent opportunity for an ambitious individual to make a significant impact within a growing company. If you have the skills and experience required, we would love to hear from you!
Job Type: Full-time
Benefits:
Company pension
Application question(s):
Do you have a Level 3 Award in Residential Letting and Property Management
Education:
Master's (preferred)
Work Location: In person
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