Our team is the best in the industry – is it time for you to join us?
The Role
Our nationwide Survey and Safety division hires a comprehensive range of equipment including construction levels, lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including construction, civil, utilities, rail, shop fitting, fit out, and infrastructure. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships, understanding their hire needs, and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence, and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A Typical Day
* Processing all hire desk administration including customer and supplier queries
* Managing approx. 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximize sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About You
* Previous experience of working within a high‑volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work to own initiative
* Full Driving licence
* Although a survey hire background would be great, a proven passion for customer service and the drive to learn is sufficient
Benefits
Our in-house Learning & Development Team is dedicated to giving you the skills you need to be your best and we are always keen to promote internally. GAP Hire Solutions has 11 divisions offering equipment hire throughout the UK, and we are looking to recruit the best talent in the industry to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund.
* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* The option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (Company-funded social events)
* Cycle to Work Scheme
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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