We are seeking motivated and detail-oriented individuals in the UK to join our team as Client Account Managers – Experiences. This fully remote position involves supporting clients with planning and booking travel experiences, while working closely with a professional team and reporting to a team lead.
Key Responsibilities
* Plan, research, and coordinate tailored travel itineraries for clients.
* Assess client preferences, requirements, and budgets to recommend the most suitable options.
* Book travel services including flights, hotels, transport, cruises, and tours.
* Provide professional client support before, during, and after travel.
* Address and resolve client queries or issues in a timely and professional manner.
* Take part in ongoing training, professional development, and supplier webinars to remain current in the industry.
* Collaborate with colleagues and partners to ensure a high standard of service delivery.
Qualifications
* Strong communication skills, both written and verbal.
* Reliable internet connection and access to a computer or smartphone.
* Background in hospitality, customer service, or sales is advantageous but not required.
* Personal travel experience is valued but not essential.
What We Offer
* Comprehensive training and continuous professional development.
* Remote working with flexible part-time or full-time schedules.
* Opportunities for career progression within the travel industry.
* Access to exclusive industry benefits and travel perks.