Overview
:
First Military Recruitment is working in partnership with our reputable client who are seeking a Field Operations Manager to join their team.
The successful candidate will manage, direct and plan all works carried out by allocated resources across contracts, ensuring service delivery, quality, cost control, compliance, and timely completion of works. The role is responsible for operational delivery, financial performance, contractual compliance, HR matters, and Health & Safety,.
Duties and Responsibilities:
1. Manage, plan, organise and coordinate works orders within agreed timescales and budgets
2. Ensure variations and additional costs are recovered and proper accounts are submitted in line with approved budgets
3. Direct in-house operatives, agency staff, and subcontractors to maximise productivity, quality, and customer satisfaction
4. Ensure efficient use of labour, plant, equipment, materials and transport resources
5. Monitor KPIs, complaints, service delivery performance and implement improvement actions
6. Administer incentive schemes and resolve queries relating to payments and discrepancies
7. Ensure compliance with operational procedures and identify opportunities for continuous improvement
8. Take responsibility for Health & Safety across all service delivery activities, ensuring risks are appropriately managed
9. Utilise digital systems (e.g. Oneserve, Safety Culture) to support operational monitoring and reporting
10. Present operational performance reports including KPIs, H&S, resource levels, WIP, and financial performance at weekly/monthly meetings
11. Monitor contract and account performance and implement corrective action where required
12. Provide quotations and priced variations for client approval
13. Support preparation and submission of interim and final accounts
14. Maintain strong client relationships and attend client meetings as required
15. Manage recruitment, onboarding, attendance, sickness, performance and productivity, taking appropriate action where required
16. Ensure compliance with all Health & Safety requirements including risk assessments, method statements, CDM compliance and PPE usage
Skills and Qualifications:
17. City & Guilds / time-served tradesperson with minimum 5 years’ site experience within property maintenance/construction OR CIOB Level 4 Diploma in Site Management
18. CSCS Supervisor/Manager card
19. SMSTS or equivalent H&S qualification
20. Asbestos Awareness certificate
21. IOSH Working Safely or equivalent
22. Additional H&S qualifications (e.g. Working at Height, Manual Handling, First Aid)
23. Full UK driving licence
Locations: Surrey, Berkshire & West London
Salary: £51,515.10 Per annum + Vehicle allowance