Lettings Negotiator – Sutton Coldfield Company Overview We are recruiting on behalf of a well-established, reputable estate agency with five offices across the Midlands. The company is known for delivering professional, friendly, and client-focused lettings services, offering excellent support to landlords and tenants. Role Overview This role is ideal for someone with previous lettings experience who enjoys conducting valuations, viewings, building rapport with clients, and progressing lets efficiently. You will play a key role in matching tenants to properties whilst winning new business. Senior Lettings Negotiator Key Duties Build strong relationships with prospective tenants and landlords, delivering excellent customer service. Carry out lettings valuations Manage enquiries and maintain regular communication with clients. Support the lettings process from viewing to deal completion. Sales: secure lets, negotiate terms, and progress deals efficiently. Maintain CRM records and follow-up communications. Support the lettings team with day-to-day tasks to ensure smooth operations across both branches. Senior Lettings Negotiator Key Skills & Experience Previous lettings experience preferred, especially in client-facing roles. Strong communication and relationship-building skills. Customer-focused with confidence in conducting viewings. Organised and able to manage multiple viewings and tasks across two branches. Proactive, motivated, and results-driven. Comfortable using CRM systems and maintaining accurate records. Full UK driving licence Senior Lettings Negotiator Package & Benefits Salary: £25,000 - £28,000 basic OTE: £35,000 - £38,000 Working hours: 9:00am – 6:00pm Every other Saturday with a day off in lieu Role covers two branches within a five-office network Supportive team environment with opportunities for progression