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Job Summary
The North Hammersmith & Fulham Primary Care Network (PCN) is seeking a highly motivated and experienced Non-Clinical Director to provide strategic, operational, and programme leadership across its nine GP practices serving a population of 58,000 in and around the W12 area of London.
Job Summary
The North Hammersmith & Fulham Primary Care Network (PCN) is seeking a highly motivated and experienced Non-Clinical Director to provide strategic, operational, and programme leadership across its nine GP practices serving a population of 58,000 in and around the W12 area of London.
This senior leadership role will be central to supporting the PCNs continued growth and maturity, ensuring delivery of integrated, population-focused, and digitally-enabled primary care services in line with the recent NHS 10 Year Health Plan, North West London ICB priorities, and the transformation to neighbourhood-based integrated teams.
Main duties of the job
The post holder will play a key role in improving health outcomes and reducing inequalities for a diverse and deprived local population, coordinating service transformation, workforce development, stakeholder engagement, and delivery assurance.
Working closely with the PCN Clinical Director, GP partners, practice teams, NHS and community partners, and LCW UCC (the employing organisation), this is an exceptional opportunity to shape the future of primary care in North Hammersmith & Fulham and establish a strong foundation for sustainable, high-quality services.
About Us
London Central West Unscheduled Care Collaborative (LCW UCC) is the employing organisation for this role within North Hammersmith & Fulham PCN. LCW also runs the Partnership for Health GP Practice in collaboration with Imperial NHS Trust.
Established in 1994, LCW UCC is a not-for-profit social enterprise providing health and social care for the benefit of the community. We work in partnership with local NHS Trusts, commissioners, and other social enterprises, with a strong reputation for high-quality services, innovation, and a positive pragmatic approach to patient care.
Details
Date posted
22 August 2025
Pay scheme
Other
Salary
£72,921 to £83,362 a year
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
B0441-25-0034
Job locations
Hammersmith and Fulham Centres for Health
Hammersmith Hospital
Du Cane Road
London
W12 0HS
Job Description
Job responsibilities
Job responsibilities
Key responsibilities for the North H&F PCN Non-Clinical Director include:
* Providing strategic and operational leadership, aligning PCN priorities with the NHS 10 Year Health Plan, NWL ICB objectives, and local population health needs.
* Championing population health management and place-based working at PCN/neighbourhood level, focusing on prevention, early intervention, and integrated care.
* Driving PCN development and transformation, embedding new care models including enhanced access hubs, same-day triage, and wraparound services.
* Supporting the operationalisation of Integrated Neighbourhood Teams (INTs).
* Overseeing delivery of PCN specifications and ARRS workforce schemes.
* Monitoring and reporting on PCN performance, using data and analytics to improve access, manage demand, and achieve better patient outcomes.
* Building strong partnerships with practices, community providers, local authorities, and patients, ensuring meaningful engagement and representation at borough and system forums.
* Driving digital innovation across the PCN, supporting digital-first approaches, online triage, the NHS App, shared care records, and secure interoperable systems.
* Overseeing workforce planning and development, supporting recruitment, training, and delivery of ARRS roles, while promoting an inclusive culture.
* Maintaining professional standards through appraisal, mandatory training, and continuous personal development.
Working hours
* 37.5 hours per week
Base
Hammersmith and Fulham Centres for Health at Hammersmith Hospital. The postholder will need to work flexible from practices across the PCN as required.
Job Description
Job responsibilities
Job responsibilities
Key responsibilities for the North H&F PCN Non-Clinical Director include:
* Providing strategic and operational leadership, aligning PCN priorities with the NHS 10 Year Health Plan, NWL ICB objectives, and local population health needs.
* Championing population health management and place-based working at PCN/neighbourhood level, focusing on prevention, early intervention, and integrated care.
* Driving PCN development and transformation, embedding new care models including enhanced access hubs, same-day triage, and wraparound services.
* Supporting the operationalisation of Integrated Neighbourhood Teams (INTs).
* Overseeing delivery of PCN specifications and ARRS workforce schemes.
* Monitoring and reporting on PCN performance, using data and analytics to improve access, manage demand, and achieve better patient outcomes.
* Building strong partnerships with practices, community providers, local authorities, and patients, ensuring meaningful engagement and representation at borough and system forums.
* Driving digital innovation across the PCN, supporting digital-first approaches, online triage, the NHS App, shared care records, and secure interoperable systems.
* Overseeing workforce planning and development, supporting recruitment, training, and delivery of ARRS roles, while promoting an inclusive culture.
* Maintaining professional standards through appraisal, mandatory training, and continuous personal development.
Working hours
* 37.5 hours per week
Base
Hammersmith and Fulham Centres for Health at Hammersmith Hospital. The postholder will need to work flexible from practices across the PCN as required.
Person Specification
Qualifications
Essential
* Degree or equivalent working experience
Experience
Essential
* Senior management and leadership experience within the NHS, social care, or public sector, ideally in primary care, PCNs, or ICBs.
* Proven track record of leading complex programmes, partnerships, or transformation projects across organisational boundaries.
Knowledge and Skills
Essential
* Strong strategic thinking with a focus on delivery, performance, and improvement.
* Excellent stakeholder engagement, communication, and relationship-building skills.
* Strong analytical and data interpretation abilities, with knowledge of population health and integrated care.
* Familiarity with the NHS Long Term Plan, PCNs, and ICS working.
* Understanding of corporate governance systems and assurance processes.
* Flexible, adaptable, and able to simplify complex issues to support collaboration and shared understanding.
Person Specification
Essential
* Strong strategic thinking with a focus on delivery, performance, and improvement.
* Excellent stakeholder engagement, communication, and relationship-building skills.
* Strong analytical and data interpretation abilities, with knowledge of population health and integrated care.
* Familiarity with the NHS Long Term Plan, PCNs, and ICS working.
* Understanding of corporate governance systems and assurance processes.
* Flexible, adaptable, and able to simplify complex issues to support collaboration and shared understanding.
Employer details
Employer name
LCW UCC
Address
Hammersmith and Fulham Centres for Health
Hammersmith Hospital
Du Cane Road
London
W12 0HS
Employer's website
https://www.lcwucc.com/ (Opens in a new tab)
Employer details
Employer name
LCW UCC
Address
Hammersmith and Fulham Centres for Health
Hammersmith Hospital
Du Cane Road
London
W12 0HS
Employer's website
https://www.lcwucc.com/ (Opens in a new tab)
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Seniority level
* Seniority level
Director
Employment type
* Employment type
Contract
Job function
* Job function
Health Care Provider
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