About us We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. About the role You’re primarily responsible for providing daily administrative support to the helpline and managing written enquiries submitted through the Ask Our Nurses (AON) service. You’re responsible for supporting the nursing and helpline teams with administrative tasks to facilitate the delivery of high-quality nurse-led services About you You’re an effective communicator with excellent verbal and written skills. You’re organised and able to juggle multiple projects and able to work to deadlines. You’re friendly and adaptable as well as being flexible to the needs of the service and the team. You’ll ideally have experience of using excel to show statistical information and are familiar with the use of a CRM database. Job description and benefits Please download the job description and our attractive benefits package. Primary location of role and hybrid working This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. When applying We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team Our commitment to equity, diversity and inclusion We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support. Closing date Monday 29 September 9am Interview date 6 and 7 Oct 2025 We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.