Overview
Account Managers are responsible for managing the commercial relationship and portfolio management of existing and new corporate clients. Developing strong relationships with customers to secure renewals/retention and identifying new opportunities.
Responsibilities
* Developing & maintaining a portfolio of corporate clients
* Identifying new development & revenue opportunities
* Negotiation of procurement tenders to maximise revenue
* Project management of all service deliverables
* Attending regular strategy meetings with clients to understand, support and deliver objectives
* Customer information & document management
* Managing client expectations
Knowledge, Skills, Experience
Key Experience:
* Strong understanding of the energy industry and products
* Successful track record of client portfolio management/retention and growth
* Proven ability to build strong relationships, internal and external
* Demonstrated influence and negotiation skills in order to build strong relationships and deliver expectations
* Ability to effectively plan and prioritise workloads in line with KPI’s
Skills Required
* Customer focused
* Commercial acumen
* Excellent communication and interpersonal skills
* Proven analytical skills
* Ability to use own initiative with a pro-active attitude
* Capacity to work under pressure
* Influencing and negotiation skills
* Strong oral and written communication skills
* Business awareness
* Result driven
* Technically competent
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