Zest4Talent are recruiting an Customer Operations Manager for an established and growing company we have a long-standing relationship with. This is an exciting opportunity for a growing business with an impressive track history with a 5-yr growth plan already in inception. A competitive salary of c£40k neg is on offer. Due to the nature of their industry (Adventure Sport) they are looking for working days of Wednesday – Sunday with a Mon, Tue weekend ideally.The successful candidate for the Customer Operations Manager will have the following attributes and experience:An organisational mindset with a positive manner and open personalityHave team leadership skills with the ability to motivateHave a solution resolution approachGood attention to detail as with the ability to multitaskA passion for adventure sportIf you have worked for an action based, customer centric company or perhaps have had a career in hospitality you could have the transferable skills that would be perfect for the role. The Site Operations Manage role will includeReporting to the Head of Operations you will oversee all operational activity at your siteEnsure operational days meet set KPI’s and metrics with the customer journey being paramountManage a 12-month rota and ensure any staff gaps or recruitment needs are reportedEnsure the site is fully compliant to regulationsBudgeting and planning for site improvement and ensure maintenance is up to dateConduct staff reviews and record keepOversee the Customer Experience team including all onsite apprenticesSupport the recruitment process within the Customer Experience team as well as the annual recruitment of new apprenticesIf this Customer Operations Manager for this adventure sports company sounds like the ideal next carer move and you feel your experience and qualifications align then please contact Michelle @ Zest4Talent or apply without delay for an initial telephone interview.Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment confederation trained and accredited.