You will be responsible for:
* The management and delivery of customer-focussed and efficient International Applicant CAS service.
* Supporting the Head of Admissions to ensure the University’s processes for issuing CAS are robust and fit for purpose.
* Working with the Head of Admissions to oversee appropriate quality assurance processes in line with protocols and best practice.
* Develop and maintain knowledge of a range of UK Visa and Immigration (UKVI) regulations.
* Acting as a primary contact in Admissions in relation to the issuance of CAS.
* Line management of a team of Applicant Compliance Officers and Advisers.
* Using the student record system and the Home Office’s Sponsor Management System to review applications, input decisions and issue CAS.
* Work in line within the principles of a fair admissions process and support the University’s student recruitment objectives.
What skills do I need?
* Experience of applying UKVI regulations, including checking applicants’ documentation to issue CAS or generate CAS communications.
* The post holder will have excellent communication skills and the ability to work efficiently and accurately within systems and databases and/or CRM systems.
* Experience of managing or supervising staff, as well as management of workload and tasks.
* The ability to use professional knowledge to make more complex decisions is essential.
* Experience of liaising with, and influencing, internal and external stakeholders and of delivering a high level of customer service.
About the location
Based at our Headington campus, you’ll experience the vibrant campus atmosphere and benefit from our modern office environment. The campus is one mile from the centre of Oxford and is served by regular public transport. This role will be hybrid and we expect this role is likely to require 1-2 days on campus per week.
Benefits
As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).
We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.
We have an extremely competitive Local Government pension scheme with a 19.2% Employer contribution rate, as well as providing all staff with financial education, a comprehensive employee assistance helpline.
We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team
In addition, all employees have access to:
* Discounted rates for the University sports & gym facilities
* Brookes on-site Nursery.
* Discounted travel options
* TOTUM card discount scheme
* Relocation scheme (for moves over 30 miles)
* Training and development opportunities
* Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.
Equality, diversity and inclusion
At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.
As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.
Interviews are expected to take place in the week commencing 30th March 2026.
*As a result of the immigration changes that came into effect from 22 July 2025 this role will not attract sufficient points to obtain a sponsored skilled worker visa for anyone not already on a skilled worker visa before this date.*