Job Description We’re looking for a Client Engagement Partner to help shape and deliver impactful engagement strategies for our Workplace Savings clients. You’ll work closely with colleagues across Customer & Member Engagement, translating client needs into meaningful activity that supports good customer outcomes. If you enjoy building trusted relationships, influencing stakeholders and bringing ideas to life, this could be a great next step in your career. What you'll be doing: Owning and delivering tailored client engagement strategies, ensuring they align with client objectives and our internal capabilities Building and nurturing strong relationships with Client Relationship Management teams and clients, acting as a trusted engagement advisor Translating client and industry insights into strategic briefs for internal teams Collaborating with the Delivery Hub, including Production, Content and Copy teams, to ensure activity meets client expectations Using client and member feedback and market insight to evolve engagement plans and face-to-face activity Partnering with Client Relationship Management teams and Client Directors to update clients on campaign performance Ensuring communications across channels meet Consumer Duty requirements and support good customer decision-making Managing, motivating and supporting colleagues in line with company policies and the Partnership Agreement