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Business Consultant - Market Experience Ireland, Leeds, West Yorkshire
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Client:
Itineris
Location:
Leeds, West Yorkshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating customer needs into software, selling, coding, or maintaining business operations, we aim to grow and deliver innovative software that empowers energy and water utilities to engage better with their customers.
Function:
The Business Consultant will work with customers and the Itineris project and service teams, responsible for ensuring the success of the UMAX solution by managing customer needs from a business and market regulation perspective. They will focus on providing relevant guidance to application consultants and support mediation decisions with the customer's business.
The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, requiring experience in the Irish market (ROI and NIE) and ERP implementation experience is a plus.
UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365, automating business processes and enhancing customer engagement.
As a Business Consultant with market experience (EIR), you will:
* Serve as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into functional requirements.
* Attend workshops and meetings onsite with customers.
* Provide feedback to product development, sales, and marketing.
* Contribute to the evolution of the UMAX solution.
* Develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project progress meetings and identify risk areas.
* Deliver high-quality consulting services to customers.
* Work with colleagues to upskill and understand industry best practices for the Irish energy market.
* Continuously develop your knowledge of the Utility market in Ireland and transfer knowledge to colleagues.
What you bring
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least +5 years’ experience as a Business/Functional Consultant, preferably in large ERP/CRM projects.
* Expertise in business requirements gathering and understanding business processes.
* Skills in Business Process Management.
* Excellent English communication skills; Dutch is a plus.
* Willingness to travel to client sites.
* A team player with problem-solving skills.
* Hands-on, proactive, and quality-driven.
* Customer-oriented and adaptable to fast-changing environments.
What we offer
* A fast-growing, international environment with offices in Ghent, London, and Atlanta.
* Opportunities to work with innovative water and energy companies.
* Career development through educational programs and growth paths.
* An entrepreneurial environment with a direct impact on our growth.
* Supportive culture emphasizing work-life balance.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Fun activities focused on sports, celebrations, and wellbeing.
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