Job Title: Counter Manager (Full-time)
Join our vibrant team as a Counter Manager at Benefit Cosmetics, a leading indie beauty brand under Louis Vuitton Moet Hennessy. We are seeking a dynamic, fun-loving, and motivated individual to lead our store team and deliver exceptional customer experiences.
About Benefit Cosmetics
Founded in 1976 in San Francisco, Benefit is now present in 59 countries with over 3,000 BrowBars and 6,000 trained service experts worldwide. We believe laughter is the best cosmetic and aim to transform our customers into their best selves while having fun.
Responsibilities
1. Management: Lead and motivate the team of Brow and Beauty Experts, delegate roles, and ensure sales targets and customer service standards are met.
2. Sales Goals: Achieve retail and service sales targets through customer engagement, product demonstrations, and booking repeat appointments.
3. Brow Services: Perform waxing, tinting, and tweezing; full training provided to become a Brow Expert.
4. Teamwork: Conduct daily meetings, communicate effectively, and recognize team achievements to motivate staff.
5. Promotion & Events: Organize in-store and external events, including new product launches and charity events.
6. Stock & Administration: Maintain stock levels, ensure cleanliness and hygiene, and complete administrative tasks timely.
7. Staff Scheduling: Prepare fair staff rotas monthly.
Qualifications
Availability to work weekends, late nights, and bank holidays is required. We value diversity and encourage authentic self-expression.
Additional Information
Benefit offers growth opportunities in a fun, inclusive environment. We support flexible recruitment processes, including video interviews. For special needs, contact [emailprotected].
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