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Customer support coordinator

Bishop's Stortford
Permanent
JMC Aviation
Support coordinator
Posted: 27 April
Offer description

Job Title: Customer Support Coordinator Location: Bishops Stortford Employment Type: Permanent Salary/Rate: Annual Salary Role Conditions * Working Monday to Friday, 08:30 – 17:00 * Overtime paid at 1.5 times hourly rate * 29 days holiday including bank holidays * Nationally recognised training provided and career development opportunities * Company uniform provided and all necessary PPE * Employee assistance programme About the Role On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estamiting Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence. Key Responsibilities -Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC -Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards -Work towards departmental sales targets alongside the Estimators/OPC -Nurture new business opportunities and maximise each sales opportunity -Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports -Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP ...

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