Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Eligibility:
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK
What you’ll be doing:
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery or providing substitutions where products are out of stock
* Using a handset to plan your route around the store, what you need to select, and how long you have to complete each shop
* Dealing with customer queries, processing orders, and helping to load vans for our Home Delivery Drivers
* Serving customers, supporting with questions, and proactively offering help
* Building knowledge about our products, services, and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague:
* Comfortable with early morning starts (most shifts start at 4am) and working in a fast-paced, physical, high-energy environment
* Friendly, welcoming, and enthusiastic about helping customers
* Enjoys working independently and as part of a team, using initiative to solve problems and owning tasks
* Flexible and productive, eager to learn new skills and develop
* Comfortable with digital tools and moving shopping containers up to 15KG
* Attentive to detail, maintaining a clean and clutter-free store, and creating the best shopping experience
Working for us has great rewards:
We value our colleagues and offer market-leading benefits and training:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% off at Argos every payday
* Free food and hot drinks in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension scheme with 4-7.5% employer contributions
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more
* Wellbeing support, including free access to our Employee Assistance Programme
Please note that vacancies may close quickly, so we encourage early applications.
An inclusive place to work and shop
We are committed to being an inclusive retailer where every colleague can achieve their potential and every customer feels welcome. We offer resources, mentorship, training, and career progression opportunities. We celebrate diversity and foster a culture of inclusion and respect. For more about our inclusivity efforts, please visit our website.
If you require reasonable adjustments during the application or interview process, please let us know, and we will support you.
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