* Ensure high quality service delivery across the range of services by applying professional expertise and management control
* Ensure financial performance is achieved on the contract to meet agreed targets for turnover, profit and cash collection
* Ensure a sound commercial understanding of the contractual deliverables across the contracts and provide leadership support to account managers
* Lead and direct the contract team ensuring a performance culture, improvement and retention of liP and increased employee engagement
* Ensure development of direct reports and wider team using regular reviews and training
* Develop partnership relationships with Trade Unions to ensure high levels of employee engagement, appropriate structures and performance standards are agreed
* Ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures
The ideal candidate will need to have previous FM experience as well as a strong knowledge of P&L, and numerically competent., FM experience within public sector organisations ideally with PFI experience
* Good commercial/financial acumen and a proven track record in managing P&L
* Experience of leading a high performing and engaged team and building relationships
* A hard FM background (desirable) but most importantly is the ability to drive improvements and the ability to enable terms to deliver an excellent level of customer service
One of the UK's leading FM companies are looking for a Senior Account Manager to manage public sector contracts across the South West and South Wales.
Our client can offer some of the best benefits in the business which include; 25 days holiday + bank holidays, company pension, life insurance and great discount schemes.
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