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Clinical services manager pharmacy technician

Hereford
Wye Valley NHS Trust
Clinical services manager
Posted: 11 February
Offer description

Job summary

The postholder is accountable for the strategic and day-to-day operational delivery, development, and continuous improvement of high-quality pharmacy services to inpatient wards. The post-holder will provide leadership and management to a team of pharmacy technicians and support staff, ensuring the safe, effective, and efficient use of medicines across clinical areas. Working collaboratively with pharmacists, nursing staff, and other healthcare professionals, the post-holder will play a pivotal role in supporting patient care, optimising medicines management processes, and driving service innovation. They will also contribute to workforce development, service evaluation, and the implementation of best practices in line with national standards and local priorities.


Main duties of the job

o To maintain registration with the General Pharmaceutical Council (GPhC) as a registered

pharmacy technician and to comply with the GPhC Code of Ethics.

o To ensure timely and accurate medicines management at ward level.

o To monitor and support the use of automated and digital systems supporting medicines

supply and administration.

o To monitor key performance indicators (KPIs) and take action to resolve variances.

o To carry out final accuracy checks of dispensed medication as an Accredited Checking

Technician.

o Provide specialist technical advice to clinical teams and patients on complex medicines

management issues, including safe handling, administration and compliance with

medicines legislation.

o Act as the technical lead for ward-based pharmacy services, advising on specialist

processes such as controlled drug management, aseptic preparation and compliance with

local policies and procedures.

o Required to operate and troubleshoot automated dispensing systems and digital

medicines management tools with precision.

o To contribute to strategic planning for pharmacy services, identifying opportunities for

improvement and innovation.

o To participate in multidisciplinary projects to enhance medicines optimisation and reduce

waste.

o To implement changes in practice aligned with national initiatives (e.g. NHS Long Term

Plan, GIRFT).


About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.


Details


Date posted

10 February 2026


Pay scheme

Agenda for change


Band

Band 7


Salary

£47,810 to £54,710 a year pro rata per annum


Contract

Permanent


Working pattern

Full-time


Reference number

229-CS


Job locations

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Job description


Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Job description


Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.


Person Specification


Qualifications


Essential

* Current registration as a Pharmacy Technician with the General Pharmaceutical Council
* Current nationally recognised Accredited Checking Technician (ACT) Qualification (Level 3)
* Post Grad level pharmacy qualification - Specialist training within area of responsibility
* Management Qualification to a degree level or equivalent experience
* Evidence of Continuous Professional Development (CPD)


Skills


Essential

* Able to deliver to targets and deadlines
* Able to communicate effectively verbally, written and by presentation with patients and staff at all levels
* Knowledge and understanding of common Trust HR policies and procedures and the ability to implement them consistently and effectively
* Able to prioritise tasks and workloads across different areas and respond to urgent demands by diverting resources


Experience


Essential

* Significant experience in an Acute Hospital Pharmacy setting post registration
* Proven management role with experience of managing staff and a service
* Experience of conflict resolution and reaching a satisfactory outcome
* Experience of carrying out audits on services


Desirable

* Experience of change management
Person Specification


Qualifications


Essential

* Current registration as a Pharmacy Technician with the General Pharmaceutical Council
* Current nationally recognised Accredited Checking Technician (ACT) Qualification (Level 3)
* Post Grad level pharmacy qualification - Specialist training within area of responsibility
* Management Qualification to a degree level or equivalent experience
* Evidence of Continuous Professional Development (CPD)


Skills


Essential

* Able to deliver to targets and deadlines
* Able to communicate effectively verbally, written and by presentation with patients and staff at all levels
* Knowledge and understanding of common Trust HR policies and procedures and the ability to implement them consistently and effectively
* Able to prioritise tasks and workloads across different areas and respond to urgent demands by diverting resources


Experience


Essential

* Significant experience in an Acute Hospital Pharmacy setting post registration
* Proven management role with experience of managing staff and a service
* Experience of conflict resolution and reaching a satisfactory outcome
* Experience of carrying out audits on services


Desirable

* Experience of change management


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).


Employer details


Employer name

Wye Valley NHS Trust


Address

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

Wye Valley NHS Trust


Address

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Employer's website

(Opens in a new tab)

-----------------------------------

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