Job Vacancy: Golf Operations Supervisor at Foxhills Collection Are you enthusiastic about providing exceptional service and support in a vibrant golfing environment? Foxhills Collection is seeking a dedicated Golf Operations Supervisor to join our team and contribute to leading the seamless operation of our renowned golf facilities at our prestigious establishment. Position: Golf Operations Supervisor Location: Foxhills Club & Resort - Ottershaw, Surrey Type: Full-time About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings. Responsibilities: Lead and assist in the overall operation of the golf facilities, including managing tee times, golf carts, and practice areas. Manage and uphold the standards, policies and procedures of golf operations. Monitor and enforce high standards of cleanliness and hygiene of the facilities including the changing rooms, the Pro Shop, the Halfway Houses and buggies. Assist the department management team in leading, training and mentoring the golf operations, retail and services teams. Oversee and promote the Trackman driving range and other physical practice facilities, as well as leading the long-term development of these facilities. Support the Retail Manager and Operations Manager in the execution of daily tasks, events and functions, tournaments and Group Golf Days. Demonstrate and encourage excellent customer service skills; greeting and welcoming members and guests, providing assistance with check-in, reservations, and enquiries Assist with inventory management, including receiving, stocking, and organizing merchandise in the golf shop Requirements: Previous experience in a customer service role, preferably in a golf or hospitality environment Passion for golf and a basic understanding of golf etiquette and rules preferred Strong communication and interpersonal skills Ability to work effectively in a fast-paced environment and remain calm under pressure Flexibility to work shifts including early mornings, evenings, weekends, and holidays Basic computer skills for processing reservations and transactions Benefits: Competitive salary package Company pension scheme – People’s Partnership Enhanced Company Sick Pay, Maternity and Paternity Opportunities for career advancement and professional development. Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more. Complimentary Country Club Membership for a partner/spouse and children after one years' service. Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities. Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more. Employee assistance program, with 24/7 assistance available. Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills. Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants. Colleague social events including an annual staff party Free on-site parking Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Foxhills Collection is committed to the safeguarding children and young people. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Any questions or enquiries should be directed to Nate Mohrhauser, Golf Operations Manager at nmohrhauser@foxhills.co.uk We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks. This position requires the candidate to prove their right to work in the UK