JOIN OUR FAMILY
Belong in a place where you can be yourself and love what
you do. Join our hotel community and we will support you to realise your
true potential. You will be part of a team where everyone’s contribution is
valued. We will empower you to bring ideas to elevate our services,
creating personalised experiences for guests. Help them to feel special,
and we will do the same for you.
An exciting opportunity has arisen at The Municipal Hotel
& Spa MGallery Liverpool to join our family as Assistant Meetings and
Events Manager.
At The Municipal part of the M Gallery brand sitting within
RBH we believe our people are our biggest assets and understand the value in
putting them first. Our approach to diversity in the workplace, health &
wellbeing, sustainability, and individuality sets us apart from our competitors
and is one of the reasons we are rated Top 30 Best Places to Work in
Hospitality! We are passionate about the industry and always on the
lookout for new talent to join us on our journey.
We opened The Municipal Hotel Liverpool M Gallery in May
2023 and have reset the clock within this historic building, bringing it back
to life. We create memorable moments for all life enjoyers to experience
unique stories from the past but also to write their own astonishing tales of
the future. We boast 178 stunning bedrooms set in a remarkable and
inspiring landmark of the city. Time is of essence and at the heart of The
Municipal’s story. Its iconic clock tower and bells giving the tempo to a
timeless melody. Various restaurants, bars and a state-of-the-art spa
sanctuary including a pool, will offer everyone the place to have the time of
their lives, reset the clock and embark upon their own magical journey…
THE EXCITING OPPORTUNITY
Our Meeting & Events spaces are home to
unforgettable weddings, high-profile VIP functions, stylish private dinners,
and professional conferences. We are now seeking a passionate and experienced Assistant
Meeting & Events Manager to join our team and bring our events to life with
impeccable organisation and flair.
As the Assistant Meeting & Events Manager, you
will be the driving force behind the planning, coordination, and seamless
execution of all hotel events – from intimate private functions to large-scale,
high-profile occasions. You will lead from the front, delivering exceptional
guest experiences that reflect the sophistication of the MGallery brand. This
is a hands-on role that requires strong leadership, attention to detail, and
the ability to command a room with confidence and professionalism.
A DAY IN THE LIFE OF AN ASSISTANT M&E MANAGER AT THE
MUNICIPAL
What you'll be doing...
Reporting to the Food and Beverage Operations Manager, you
can expect your working day to include the following:
KEY RESPONSIBILITIES
* Lead the coordination and execution of a wide variety of events
including VIP events, weddings, large social gatherings, corporate
meetings and small conferences.
* Be the main point of contact for clients from initial enquiry
through to post-event follow-up, ensuring all requirements are delivered
with excellence.
* Command a room – confidently manage live events, ensuring flawless
service and handling any issues with poise and professionalism.
* Maintain and uphold MGallery brand standards in every aspect of
event delivery.
* Collaborate with the Sales, Food & Beverage, Kitchen, Front
Office and Spa teams to ensure a seamless guest journey.
* Manage and mentor the events team to ensure consistent high
performance.
* Monitor event feedback and continuously improve processes and guest
satisfaction.
* Support the wider Food & Beverage department during quieter
event periods – demonstrating flexibility and a true team-player attitude.
ABOUT YOU
* Proven experience as a Events Manager / experienced Events Leader
in a luxury hotel or venue, preferably 4* or 5* standard.
* Strong knowledge of wedding planning, VIP protocol, and conference
logistics.
* Exceptional organisational and time management skills – able to
handle multiple events simultaneously.
* Natural leadership presence with the ability to take charge and
inspire confidence in clients and team alike.
* A calm and proactive problem-solver with excellent communication
and interpersonal skills.
* Flexibility to work evenings, weekends and holidays as needed.
* Strong administrative skills and confident in change management –
confident with event management systems and Microsoft Office.
* Passionate about luxury hospitality and creating memorable guest
experiences within the field of Meetings and Events.
WHAT WE OFFER
·
When you
become one of our Heartists®, you will also be a member of the Accor and RBH
group with all the benefits that brings. The ALL Heartists® program is the
benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to
enjoy memorable experiences throughout the year, thanks to preferential rates
in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these
offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes,
an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The
Municipal Hotel benefits with friends and family rates, discounts, free meals
on duty, gratuities, discounted local parking and social events. What’s not to love?
· You will
have access to a benefits package we believe truly works for our people and
enhances our overall culture... To learn
more about our full benefits package, click here to
watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
·
RBH Hospitality Management is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustments, please contact careers@rbhmanagement.com.
Apply
now. Let your passion shine. #MGallery
#MGalleryMoments #LifeatRBH