Senior User Researcher - £450 - £500 Inside - East Kilbride - SC Clearance - 12 Month Contract
Location: East Kilbride - 2 to 3 days per week onsite
Clearance: Active SC Clearance required
An exciting opportunity has arisen for an experienced Senior User Researcher to support a major government transformation programme. You will lead high-quality user research, champion evidence-based decision-making, and ensure that products and services are genuinely user-centred. Working as part of a Research & Analytics function, you'll collaborate closely with Data Analysts, Product Managers, Service Designers and Technical Leads. You'll help shape strategy, validate decisions, and ensure user needs are understood throughout the delivery life cycle. This role is ideal for someone who thrives in complex environments, communicates confidently with senior stakeholders, and can handle multiple research streams simultaneously. Please note, active SC Clearance is required and there is a requirement to be in the office for two to three days a week in East Kilbride.
Key Responsibilities
1. Lead, plan and deliver user research across multiple workstreams using industry-standard methodologies.
2. Analyse and synthesise findings into clear, actionable insights for service and produ...