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ClearCourse
Job description:
Associate Account Manager Software & SaaS Clients Location: United Kingdom (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent
Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experiences drive business success?
Were looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth with training, mentorship, and real-world exposure to software products and clients.
What Youll Be Doing: Support senior team members in managing a portfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Coordinate product demos, training sessions, and webinars
Learn how to identify customer needs and gather product feedback
Work closely with sales, support, and product teams to deliver a seamless client experience
Maintain accurate CRM records and track client touchpoints
Monitor basic account health metrics and flag issues to the team
Contribute to renewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributing marketing content that enhances the customer journey
What Were Looking For: Strong communication and interpersonal skills
A keen interest in technology and SaaS
Organised, detail-oriented, and eager to learn
Familiarity with Microsoft Office or Teams (or similar tools)
Experience with CRM platforms is a plus, but not essential
A team player with a can-do attitude and customer-first mindset
Why Join ClearCourse? ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, youll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include: Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan claim back on everyday healthcare costs
Life Assurance 4x your salary
Group Income Protection 75% salary during long-term illness
Enhanced parental leave
Access to Perkbox 4,000+ perks and discounts
Cycle to Work scheme
Generous pension contributions
Training budgets and reimbursement for professional development
Flexible working model and a collaborative team culture
Apply Now! If youre excited about building a career in software account management and want to learn from the best, this is your chance. Send your CV and lets get startedno need to have it all figured out yet.
At ClearCourse, we value curiosity, diversity, and collaboration, and were committed to building a workplace where you can learn, grow, and thrive.
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