Supervisor

As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.

Airport Requirements

• :5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gap
• sCriminal Records Bureau Check – to be completed by WHSmith if your application is successfu
• lPhotographic ID i.e. passport or UK Driving Licenc

e
What being a Team Leader is all abou

• t?Guiding and engaging your team to deliver excellent standards and results in line with the Trading pla
• n.Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awarenes
• s.Supporting our colleagues in an environment where everyone feels valued and welcom
• e.Creating a sense of pride within the store to ensure we are operating safely and legall

y.
What our Store Leadership Team would love to s

• ee:Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as A
• TV.Experience of proactively leading from the front, getting stuck in, and helping your team on the shop flo
• or.Flexibility of approach that will allow you to support other stores in the area when need
• ed.Ability to build strong relationships and communicate clearly and effective
• ly.Experience of supporting employee training and development, and motivating teams to deliver their be

st.
How we reward our te

ams:We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbus

ter.Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financ

ial.
Abou

t us:WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys be

tter!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves wi