CUSTOMER SERVICES TEAM LEADER BRENTFORD SALARY UP TO £40,000 DEPENDING ON EXPERIENCE You will be responsible for leading, coaching, developing and mentoring a team of Resourcers, enabling them to succeed, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role Overview * Managing a team of Resourcing Specialists who are supporting a team of contracts managers that are supplying high volumes of labour into the construction industry. You will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. * Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: * Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently. * Maintain effective control of all aspects of people...