Retail Advisor, 16hrs 12M FTC, Blackpool
The Retail Advisor role is a 16‑hour per week, 12 month fixed‑term contract at Virgin Media O2 in Blackpool.
Summary
Location: Blackpool
Job Family: Retail
Job Type: Part Time
Posted Date: 02-Jan-2026
Ref # 71011
Salary: Competitive + Fantastic Benefits
About the role
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. You’ll support customers with technology solutions and ensure a welcoming store environment.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
The Must Haves
* Confidence, clear communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Stuff We Are Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales or customer service (not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What's in it for you
* A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA, a healthcare plan and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave, your birthday off and the option to buy/sell up to 5 extra days.
* Excellent pension scheme, matching up to 10% of your contributions.
Next Steps
After applying, you will receive an online assessment invitation. If successful, a recruiter will contact you to discuss the role in detail.
So, What Are You Waiting For?
This is an opportunity to create memorable moments for customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
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