Contact Centre Advisors - 4 months Fixed Term positions (Full Time)
Full Time Positions - 40hrs per week £25,396.80 p.a
Positions will be working over a 7 day 6 weekly rotational shift pattern and there will be a mixture of rota days off and weekend working. The hours of operation are between 8.45am - 8pm Mon to Sat, then 10.45am - 6.00pm Sun with shifts set a week in advance. Overtime is offered as and when required
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company.
As part of our Contact Centre Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, with an ever-changing programme of events.
Reporting to the Customer Service Team Leader, this role is office based in the Contact Centre at The Yard, Gill Bridge Avenue, Sunderland.
You will ideally have:
1. Great teamwork skills!
2. Great written communication skills as all customer contact will be via email and verbally via calls for this role.
3. A passion for delivering great Customer Service.
To Note: