Job Title: Senior Account Manager
Salary: £40,000 - £45,000
Contract: Full-time, 12 Month FTC
Location: Chichester
Liberty Recruitment Group are proud to be working with a fantastic family-founded business who are experiencing a very exciting growth period.
We are seeking a Senior Account Manager to take ownership of their client portfolio and drive commercial growth for a period of 12 Months. This is a key role in shaping client relationships and supporting ongoing product development.
Responsibilities include:
* Act as the main point of contact for a portfolio of clients, building strong relationships with key stakeholders
* Manage day-to-day client activity and ensure the effective delivery of high-quality products and service
* Oversee client legal documentation and negotiate SLAs where required
* Resolve production issues, balancing commercial needs with client expectations
* Identify business improvement opportunities and support implementation of new processes
* Respond to new enquiries and manage product development for both new and existing clients
* Prepare accurate quotations and critical paths aligned to client briefs
* Identify opportunities to expand the client base and increase account value
* Handle complaints professionally and ensure timely resolution
* Arrange and attend meetings with clients both on-site and off-site
* Manage re-orders and review costings to ensure commercial integrity
* Ensure all work complies with Health & Safety requirements
To be successful in this role you will need:
* Strong knowledge of managing new and existing client projects, including product development
* Excellent communication skills with the ability to influence at all levels
* Confidence, credibility and the ability to build strong internal and external relationships
* Strong time management, organisation and deadline discipline
* Skilled verbal communicator with strong listening and advisory capability
* High competency in Microsoft Excel, Outlook and PowerPoint
* Ability to work both independently and collaboratively within a fast-paced environment
* Confidence in making critical decisions when necessary
If you are an experienced Account Manager looking for your next role and would love to work with industry-leading brands, then please reach out to the team at Liberty Recruitment Group