Social network you want to login/join with:
Job Overview
The Associate Manager, Specimen Management supervises a team of individuals and associated activities, operations and performance to ensure daily objectives of the department are met in a quality manner. Assists in the planning for department growth, drives new department initiatives, contributes to identifying cost savings oppportunities, and process improvements.
Essential Functions
• Responsible for hiring, training, performance management, and development of staff with mentoring and coaching from management.
• Facilitates team meetings to ensure alignment of the team.
• Sets day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.
• Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.
• Determines resourcing needs to ensure effective delivery.
• Responsible for department health and safety and good housekeeping standards.
• Responsible for training of new employees and ongoing development training.
• Supports build of justification for new department equipment purchases and resources.
• Fosters a unified work environment leading to increased employee engagement.
• Assists manager in capacity planning and budget planning.
• Ensures team adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.
• Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.
• Ensures maintenance of staff position descriptions, CVs and training records.
• Engages with global counterparts to drive consistency of process.
• Acts as a point for internal and external clients for problem resolution and inquiries.
• Assists manager in the preparation for audits.
• Oversees standard internal audit responses for timeliness and adequacy.
• Partners with management to define trends in incident reporting and uncover means to reduce risk.
• Supervises staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work
• identification of resource requirements, progressing staff recruitment, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems.
• Performs work in accordance with company procedures and applicable regulatory guidelines.
Qualifications
• Bachelor's Degree
• Other equivalent combination of education and experience.
• 4 years experience in Specimen Management or related clinical lab services function.
• Demonstrates natural ability to guide and mentor others, as well as navigating challenges in operational and people matters.
• Strong understanding of specific area of responsibility.
• Strong understanding of operations and methods.
• Knowledge of study set up and cross functional/system dependencies.
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to effectively delegate work.
• Ability to effectively manage multiple tasks and projects, and direct team members.
Q² Solutions,IQVIA’s laboratory business, creates connected intelligence by combining ourexpertise, technology andanalytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other.
#J-18808-Ljbffr