Overview
Position: Veterinary Receptionist - Fixed Term Contract
Join to apply for the Veterinary Receptionist - Fixed Term Contract role at CVS Group UK.
About the Role
Buttercross Veterinary Centre is seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Buttercross Veterinary Centre. Location: East Bridgford (may also be required to cover our Cotgrave site when/if needed). Contract: 9 Month Fixed Term Contract to cover Maternity Leave. Hours: 22 hours per week. Shift Pattern: Monday – Friday between 08:00 – 19:00 with 1 in 4 Saturday 08:30 – 14:30 rota.
Responsibilities
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications/placing orders
* Taking payments
* Discussing the membership programme Healthy Pet Club and the benefits to the client
* Cleaning
* Providing a warm and welcoming experience to clients arriving at the practice
What We're Looking For
* Previous Receptionist experience is essential; veterinary experience is a plus
* Resilient with the ability to cope with potentially distressing and emotional situations
* Excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Positive attitude and excellent teamwork skills
* Multitasking ability in a busy environment
* Proficiency in Microsoft Office and other database management/operating systems
What We Can Offer
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* And lots more
CVS is committed to being a fully inclusive place to work where all colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
To apply for this position please click the 'Apply Now' button below.
Employment Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Health Care Provider
* Industry: Veterinary
We are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to Home Office criteria for our clinical support roles.
CVS is committed to being a fully inclusive place to work where all colleagues are encouraged and supported to be themselves, differences celebrated, and everyone able to deliver their best.
Note: This position is a fixed-term contract and the information above reflects the role details currently available.
#J-18808-Ljbffr