Customer Service Administrator, Permanent, £26,000, Newcastle under Lyme
Forrest Recruitment Ltd are currently supporting a local organisation who provide their services across a number of sectors who are seeking a Customer Service Administrator. Based in the heart of Newcastle under Lyme, the successful candidate will join their outgoing and friendly team and report directly into the Team Leader.
Duties will include:
Acting as first point of contact regarding any enquiries; phone, email and online
Maintain and monitor their internal CRM systems
Managing incoming customer complaints
Order resources for the office when required
Liaise with other department and collate information
Supporting the wider team when needed
The ideal candidate will have previous customer service skills, be able to prioritise their workload, have excellent communication skills and be computer literate. In return they offer 28 days holiday, free onsite parking, kitchen facilities and standard pension.
If you are interested in this role or would like to know more about the position, please call Amy on 01270 251251 or forward your CV.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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