Overview
Casual Role - approximately 10-15 hours per week
Must be available Tuesday mornings, Thursday afternoons and ad hoc shifts to cover leave
Supportive and flexible team environment
IPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.
About IPN
IPN is the premium operator of medical centres in Australia and offers professional healthcare consultations to over 10 million Australians each year. We manage over 220 modern, multidisciplinary medical centres throughout Australia. Each of our centres offer a service that is based on a commitment to our patients and a belief in trust and honesty.
About the role
* IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supporting the successful running of the centre the role includes:
* Greeting patients, answering telephone calls, patient triage and booking patient appointments
* Document scanning and email management
* Patient billing and payment collection
* Working as part of a team supporting the Practice Manager
Skills & experience
* Medical receptionist experience (highly regarded but not essential)
* Strong proficiency in, or ability to quickly pick up document scanning processes
* Ability to develop quality working relationships and work in a busy team environment
* Exceptional customer service, data entry and communication skills
* Proven multi-tasking, problem solving and time management skills
* Experience using Best Practice or other practice management software (highly desirable but not essential)
* Career-progression opportunities
* Flexible working arrangements
* Experienced teams and a safe environment
How to apply
Select "Apply for this job" to submit your application.
We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.
Job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
* Do you have experience in administration?
* How many years' experience do you have as a medical receptionist?
* Do you have data entry experience?
* Do you have customer service experience?
* Which of the following medical practice management software do you have experience with?
* Which of the following statements best describes your right to work in Australia?
We manage over 220 modern, multidisciplinary medical centres throughout Australia. Each of our centres offer a service that is based on a commitment to our patients and a belief in trust and honesty.
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