Job description
We are looking for a Head of Property Management for this independent estate agency in Swindon, managing a team of 7 property managers and a portfolio of approx managed units.
This is an established and well thought of brand in the local area and the role has come available for the first time in 15 years with this firm.
With a female CEO this company puts customer service above all else and also recognises that to attract and retain their employees, male or female, that they may need to offer flexibility around working hours.
Salary £50-60k depending on experience
Job Description:
1. oversee the day-to-day operations of properties, including maintenance, repairs and cleaning with relation to the existing managed portfolio
2. Manage a team of 7 Property Managers and oversee a portfolio of properties
3. Co-ordinate with contractors and vendors for necessary repairs and services and monitor the progress of all maintenance
4. Responding to tenant request and concerns in a timely manner
5. Organising quotes for repair/maintenance on behalf of landlords and overseeing works
6. Organising major refurbishments
7. Appointing, vetting and monitoring of contractors
8. Organising compliance checks and required Health and Safety certificates
9. Invoice authorisation
10. Organise move-in and move-outs and arrange check-outs accordingly
11. Reviewing check-out reports, assessing deductions and providing advice to Landlords
12. Propose appropriate deposit deductions and negotiate any disputes between the landlord and the tenant
13. Once deposits are finalised inform accounting department
14. Handling utility & council tax bills for managed properties on behalf of landlords
15. Residential Letting and Property management qualification required