Job Overview
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
Position
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. You will take accountability for the centre in the absence of the General Manager.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast‑paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back‑of‑house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
Qualifications
* A minimum of eighteen months experience in a customer‑facing management role, ideally within leisure, hospitality, or retail.
* Evidence of delivering on financial targets, driving business and sales.
* A passion for people, including experience of coaching and developing your team.
* Fanatical about customer service.
* Ambition for success.
* Willingness to work nights and weekends.
Benefits
* An excellent salary and the opportunity to earn an extra £1 per hour on every month as part of a monthly bonus scheme.
* 40‑hour contract, plus additional pay for any extra shifts.
* Opportunity to earn an over‑performance bonus and share of centre profits when you hit target, paid half‑yearly.
* 50% off food while you are working.
* Optional pension plan.
* 28 days holiday, with extra days earned by length of service, up to five days.
* One in four weekends off.
* Ongoing training and development with opportunity to fast‑track your career.
* Free bowling / golf game vouchers every month.
* 30% discount off food and drink for you and up to five friends.
* Access to Employee Assistance Programme (EAP) for you and your family.
* Well‑being training to support you in the workplace.
* Opportunity to join the healthcare cash plan.
* Financial long‑service awards.
* A £15 donation to Barnardo's when you complete your induction.
* Enhanced maternity, paternity, adoption and shared parental leave benefits.
* Flexible working, allowing you to have the perfect work‑life blend.
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