Lancaster University is delivering a major programme to modernise its Identity and Access Management solution. We are seeking an Identity and Access Management Support Officer to assist with the coordination and delivery of this work. This is a fixed term contract until 28th May 2028.
This role will focus on supporting the migration of University systems to the new authentication and authorisation platforms. You will work closely with the project team, system owners and stakeholders across the University to communicate guidance provided by technical teams, coordinate migration schedules, and help ensure activities are delivered in a structured and timely manner.
Key responsibilities include coordinating activities with internal teams and external contractors, gathering and documenting requirements, supporting project tracking and reporting, and assisting with stakeholder engagement. You will also help organise and participate in awareness and drop‑in sessions to support staff and students and promote understanding of the changes.
You will be highly organised, proactive and comfortable working with a wide range of stakeholders. You should be enthusiastic, have strong communication skills, attention to detail and experience supporting projects or coordinating activities. Experience in IT or higher education and an understanding of identity management, authentication, or access control concepts is essential.
This is an excellent opportunity to contribute to a high impact initiative that forms part of the University's wider IT Strategy, whilst gaining valuable experience in project delivery within a large complex organisation.
The role is primarily based on the Lancaster University Bailrigg campus, with flexible hybrid working options to support a positive work/ life balance. We would expect a minimum of 3 days in the office.
For Internal University staff a secondment may be considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.
Applicants wishing to consider the Skilled Worker Route should ensure they meet the points requirement before applying. Further information can be found on the UK Visas and Immigration website.
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