About the Hotel
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal.
With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
The Opportunity
We are seeking a dedicated Assistant Chief Engineer to join the opening team at The St. Regis London. This role is central to maintaining the integrity, safety, and elegance of our property. This is an excellent opportunity to work alongside Chief Engineer and the Director of Engineering to safeguard the hotel’s physical assets while ensuring guest and employee satisfaction through proactive communication, training, and service excellence.
You will assist the Director of Engineering and Chief Engineer in capital expenditures, preventative maintenance, and energy conservation. With a focus on safety, security, and asset protection, you will oversee daily operations, supervise staff and contractors, and ensure the property reflects the timeless glamour and modern sophistication of the St. Regis brand.
Key Responsibilities
Supporting Management of Property Operations
1. Supervise distribution and completion of repair work orders
2. Ensure property policies are administered fairly and consistently
3. Assist in planning, scheduling, and evaluating preventative maintenance programs
4. Establish and maintain open, collaborative relationships with employees
5. Monitor timeliness and quality of repair work completion
6. Supervise Engineering and related areas in absence of the Director of Engineering
7. Assist in managing the physical plant including HVAC, plumbing, refrigeration, water treatment, electrical, and life safety systems
8. Maintain ongoing communication with employees to align with business objectives and recognize performance
9. Recommend or arrange for additional services such as painting, renovations, and equipment replacement
10. Select and purchase new equipment, supplies, and furnishings
11. Supervise day-to-day operations of Engineering and related departments
Maintaining Property Standards
12. Inspect and evaluate the physical condition of facilities to determine required work
13. Maintain accurate logs and records as required
14. Operate generators and fire pumps when necessary
15. Provide emergency response services 24/7
16. Repair equipment (., refrigeration, laundry) as needed
17. Ensure employees have proper supplies, equipment, and uniforms
Ensuring Exceptional Customer Service
18. Empower employees to deliver excellent customer service
19. Emphasize guest satisfaction during departmental meetings and drive continuous improvement
20. Set a positive example for guest relations
Conducting Human Resources Activities
21. Train employees in safety procedures
22. Support departmental orientation and new hire training programs
23. Communicate performance expectations clearly for each position
24. Ensure disciplinary procedures and documentation are completed according to SOPs and LSOPs
25. Assist in interviewing and hiring team members with appropriate skills
26. Participate in employee performance appraisals and provide feedback
27. Utilize on-the-job training tools for employee development
28. Solicit employee feedback and foster open communication
29. Supervise staffing levels to balance guest service, operational needs, and financial objectives
What We’re Looking For
We are searching for a technically skilled leader with a passion for excellence in property operations. The ideal candidate will bring expertise in engineering and maintenance, strong organizational skills, and the ability to inspire a team to uphold the highest standards of safety and service.
You should have:
30. A 2-year degree in Building and Construction, Engineering, Mechanics, or related major, plus 4 years of experience in engineering and maintenance, with technical training in HVAC-R/electrical/plumbing
Why Join Us
31. Be part of a historic opening and a globally celebrated luxury brand
32. Play a key role in safeguarding and elevating one of London’s most iconic properties
33. Enjoy competitive compensation, benefits, and career development opportunities
34. Shape the future of luxury hospitality in the UK
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.