Job Description In this exciting and varied role you will: Understand and build effective and efficient schedules around our clients and Care Professionals. Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations. Be responsive to changes in the schedule and communicate with relevant team members and clients. Ensure client schedules are matched to their needs, with the same Care Pro and the same times each week, where possible. Work with the recruitment team to ensure sufficient current and future staffing levels are met. Work with the care team to ensure new and existing care packages can be resourced and scheduled on a timely basis. Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. Maintain regular contact with Care Professionals to provide support and mentoring. Carry out any other duties deemed necessary for the successful operation of the business. Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. Participate in the on call rota