Introduction
We are seeking an experienced Operations Manager to oversee and optimise the end-to-end manufacturing and delivery of steel anti‑vandal modular buildings and units. This is a hands‑on leadership role requiring strong manufacturing expertise, operational planning capability, and a customer‑focused mindset. You will play a key role in ensuring production efficiency, maintaining high quality standards, and delivering projects on time and within budget, while continuously improving processes across the business.
Responsibilities
* Review all incoming client orders to identify specifications, special requirements, and ensure full operational understanding.
* Oversee production planning, ensuring schedules are accurate, up to date, and aligned with delivery commitments.
* Work closely with the Production Manager to ensure efficient factory operations and appropriate staffing levels.
* Ensure all production documentation, materials, subcontract services, and resources are in place to meet demand.
* Monitor production performance through weekly Work in Progress (WIP) reviews and monthly valuations.
* Coordinate with internal teams to ensure profitable delivery and installation of modular units.
* Manage and monitor all post‑installation faults and snagging, ensuring timely resolution and high customer satisfaction.
* Maintain clear, consistent communication with stakeholders to ensure expectations are met or exceeded.
* Support SHEQ to ensure all quality control procedures are implemented and conduct regular spot checks.
* Support the SHEQ function in driving continuous improvement in health, safety, environmental, and quality standards.
* Promote a strong safety culture and ensure all required training is completed and adhered to.
* Lead, motivate, and develop the production and operational teams to achieve high performance.
* Ensure clear daily communication across teams regarding plans, priorities, and updates.
* Work collaboratively with HR on employee relations, including performance management, absence management, and disciplinary processes.
* Identify opportunities to improve efficiency, reduce costs, and enhance product quality.
* Support budgeting, forecasting, and operational strategy in line with business goals.
* Evaluate and improve business processes to increase productivity and operational effectiveness.
* Contribute to the development of new products and innovations within the modular building range.
* Ensure operational strategies are aligned with wider company objectives.
Qualifications
* Proven experience in an operations or production management role within a manufacturing environment.
* Strong organisational and planning skills with the ability to manage multiple priorities.
* Demonstrated leadership ability with experience managing teams in a fast‑paced environment.
* Commercial awareness with a focus on cost control and efficiency improvements.
* Excellent communication and stakeholder management skills.
* Strong commitment to quality, health & safety, and continuous improvement.
Desired Criteria
* Experience in modular construction, steel fabrication, or similar industries.
What Success Looks Like
* Production targets consistently achieved on time and within budget.
* High levels of product quality and customer satisfaction.
* Improved operational efficiency and reduced waste/costs.
* A motivated, engaged, and high-performing workforce.
Working Hours
* Monday to Thursday: 08:30 – 17:00
* Friday: 08:30 – 16:00
Benefits
* Competitive salary
* Cashback healthcare scheme
* Generous holiday allowance, with options to buy, sell, or carry over holidays.
* Christmas shutdown period.
* Group pension scheme.
* Annual salary review conducted each January.
* Life insurance coverage.
* Free onsite parking.
* Employee assistance programme.
* Training and progression opportunities within a family‑run and well‑established company with over 90 years of trading history.
* Open door policy fostering direct communication with management.
* Employee referral scheme and benefits scheme including discounted retailers and corporate eyecare through Specsavers.
* Opportunity to provide feedback through the MD/CEO/Staff Satisfaction Survey.
Equal Opportunities Statement
We are an equal opportunities employer and welcome applicants from all sectors of the community. If you require any special accommodations for your interview, please let our recruitment team know as soon as possible.
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