Swindon, United Kingdom
Bournemouth, United Kingdom
This role will be within our Creative Centre of Excellence, which sits within our broader Customer Marketing team. There are a number of squads focused on delivering marketing activity for specific objectives, and these squads are supported by our Creative Centre of Excellence team. The purpose of our team is to support the creative teams within the squads with achieving personalised communications that are impactful, compelling, and meaningful to our customers to ensure we are driving value in everything we do.
As a Marketing Consultant in the Creative Centre of Excellence, you will play a key role in supporting squads with the delivery of best-in‑class creativity through accurate processes and delivery of training and development, especially in a world of fast‑paced change. You’ll need to be a strong collaborator and be able to manage relationships with internal stakeholders and partners. If you have a keen eye for detail and enjoy working in an environment of process and governance, whilst also being able to draw on your creative flair, then we want to hear from you.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours (per week) for this role can be between 21 and 28 hours. As this role is advertised as part time the salary will be pro rata.
This is a 15 month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, base at either our Swindon or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Uncompromisingly Customer, whatever our role
The extras you’ll get
* Access to private medical insurance
* A highly competitive pension to help you build a strong foundation for retirement
* Access to an annual performance related bonus
* Training and development to help you progress your career
* A great selection of additional benefits through our salary sacrifice scheme
* Life assurance to provide peace of mind for you and your loved ones in the event of your death
* Wellhub – access to a range of free and paid options for health and wellness
* Up to 2 days of paid volunteering a year
Are you a Virgin Money colleague? Take a look at the Cross‑Company Careers Guidance on VMx where you'll find information on how we manage cross‑entity hires.
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members – those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard‑setter, we work for the good of customers, communities, and broader society.
We are purpose‑driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up‑to‑date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
The hiring manager for this role is Nicki Pickford and the main recruitment contact is Amy Bright.
Please note that should you be successful in securing this role the job title on our internal systems will be Marketing & Corporate Affairs Consultant.
Banking - but fairer, more rewarding, and for the good of society
What you’ll be doing
You’ll be working in a small proactive team that has accountability for ensuring the creative delivery teams within squads are equipped with all the tools, processes and support to enable them to deliver successful campaigns.
You will support the squads by ensuring processes and guidance are accurate and relevant, helping ensure our risk and controls remain in a strong position. You’ll also support communicating any changes to ways of working and help with the delivery of onboarding support and training.
You will work collaboratively across a large team, so stakeholder management and influencing skills will be essential and you’ll have a keen eye, spotting opportunities for improvement, and be adept at listening to feedback from squads and being able to proactively identify solutions. Familiarity and experience of direct marketing channels, such as direct mail, email, and digital prompts (in the internet bank and mobile app) will enable you to work closely with squads and respond quickly to challenges and opportunities.
You will be part of our Marketing community, but you’ll work with other teams too, including our Brand team, Planning Centre of Excellence and our Squads.
About you
We’re looking for somebody who has/is:
Experience working within a marketing or direct marketing environment, across all direct marketing channels
Experience of campaign management/delivery
A good communicator and influencer, confident at both writing and presenting
Excellent planning and organisational skills and ability to manage multiple competing priorities and deliverables. You’ll also be able to work within a regulated environment with detailed process documents
Excellent attention to detail and time management skills
Experience of managing and influencing internal stakeholders and experience of working with agencies
Proactive and empowered to make decisions within a framework and is resilient in your approach, able to overcome setbacks and have a solution‑focused mindset
A self‑starter and highly motivated, able to work in ambiguity and with a vague brief. You’ll be able to work autonomously as well as part of a team
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel – We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight – We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better – We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Job Info
* Job Identification 2216
* Apply Before 03/22/2026, 11:55 PM
* Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB
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