Date Posted : 2025-10-14
Country : United Kingdom
Location : Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Key Account Manager
The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management.
On a typical day you will :
* Manage a portfolio of elevator units through maintaining good working relationships with existing customers
* Serve as primary contact for timely resolution of customer needs surrounding inquiries
* Develop your own sales strategy to achieve sales targets, ensuring profitability
* Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
* Conduct sales negotiations and close deals, ensuring payment on time
* Monitor contract deployment rigorously, relying on the Strategic Clients structure
* Train Otis operational teams on the market segment
* Conduct market and segment studies
* Organize and present client reviews (offer review, 360° review)
* Lead meetings with the Executive Committee on strategic issues
* Propose innovations and marketing projects
* Build strong relationships with clients and manage the relationship plan with top management and OA lead.
* Track OST sales and ensure OST sales growth
* Lead presentations, workshops, internally or with clients and / or prospects
* Animate the network and follow up on action plans when needed
What you will need to be successful
* You have some experiences in the sale of technical products requiring customer consultation
* You have a strong customer and service orientation, including excellent interpersonal skills
* You have strong commercial contract experience
* You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
* Ideally have relevant lift industry experience
What’s In it For Me / Benefits
* You will receive a long-term employment contract with the world market leader
* Attractive salary, Commission and car allowance scheme
* We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
* We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
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