Supporting our e-fulfilment operation for a well-known recognised brand. The site will handle the movement of customer-specific products, including beers, wines and spirits, within a fast-paced warehouse environment. As an Operations Support Manager, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring all required technical equipment is in place and running as it should. You will lead a team and whilst carrying out their duties always maintain Health and Safety and provide a knowledgeable, solutions-based approach to the Warehouse to ensure the smooth day to day running of this technical function. You will liaise with various Contractors and Customer, to deliver service plans and maintain critical inventory on site. Working hours: Monday to Friday, 40 hour week
Key Duties
* Responsible for the upkeep of the Critical inventory.
* Ensure all relevant equipment remains compliant and fit for purpose.
* Work closely with 3rd party suppliers, contractors and liaise with Customer Ops Excellence teams.
* Assist the picking and packing team by providing engineering solutions to assist in operational capacity.
* Monitoring all machines and ancillary plant to drive efficiency and reliability.
* Carry out planned maintenance, inspections and complete repairs with little disruption to the Operational schedules.
* Look for opportunities to continuously improve performance.
* Follow set procedures and guidelines with respect to Health and Safety and COMAH Regulations.
* Ensure good working practices and housekeeping are adhered to.
* Providing weekly reports to senior management on status of operational equipment.
* Proactively make recommendations regarding the equipment to meet the site operational requirements and future development.
* Manage and develop the team, identifying key team members for the future and ensure they are able to fuel the Company's growth and succession plans.
* Recruit, train and retain a team of staff that are committed to quality in line with the customer's expectations as a premium brand.
Qualifications
* A demonstrable track record in managing high volume, high service driven warehouse operations.
* Ability to think and work both strategically and operationally.
* A successful builder and leader of large and diverse teams.
* A positive can do outlook with the determination and tenacity to succeed.
* Proven ability of where personal drive, commitment and enthusiasm has led to Business success.
* Experience of CIP, ideally including formal programs such as Kaizen, Six Sigma and Lean would be advantageous.
* Excellent communication skills, ability to converse at all levels.
* Previous knowledge and experience or a retail type environment would be an advantage.
* A highly confident and proactive individual able to represent the Company and customer.
Benefits
* Annual Leave - Competitive holiday entitlement of 33 days inclusive of the bank holidays.
* Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme .
* Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
* Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer.
* Life Assurance - x4 your annual salary.
* Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
* Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
* Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
* Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
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