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Senior shift technician

Hayes
Shift technician
£56,000 - £59,000 a year
Posted: 1 April
Offer description

DCS Day / Night Senior Shift Technician Location: London (Hayes) We are currently recruiting for multiple DCS Senior Shift Technicians to join a high-profile, mission-critical data centre environment in London. This is a hands-on technical role within a live, 24/7 critical facility, supporting infrastructure operations across data halls and associated systems. The position offers excellent long-term stability, structured progression, and exposure to a highly regulated, Tier-level environment. Positions Available 2 x Continental Shift (Days & Nights) 2 x Continental Shift (Days Only) Package £57,984 basic salary Overtime available Circa 3-4% salary increase (April 2026 - not guaranteed) Non-contractual bonus (circa 3-4%) The Role You'll be responsible for supporting the operational delivery of the data centre, ensuring all service levels and KPIs are met while maintaining a safe, compliant, and efficient environment. This is a technically focused role involving: Monitoring and responding to alarms across BMS, SCADA, VESDA and other systems Racking, stacking, patching and hardware installations Break-fix and infrastructure support within data halls Managing ServiceNow requests and workflow queues Supporting permit systems (e-permit / TCM) Escalating incidents and ensuring timely resolution Maintaining SLA/KPI compliance across all activities Working closely with Shift Leaders and site managementYou'll also play a key role in maintaining standards across plant rooms, comms rooms, and data halls, ensuring all work is delivered to client expectations. What We're Looking For Experience in a data centre or critical environment (essential) Strong understanding of data hall operations / IT infrastructure handling Experience with monitoring systems (BMS, SCADA, or similar) Familiarity with permit systems and safe systems of work Ability to work in a shift-based, 24/7 environment Strong communication skills and client-facing approach High attention to detail and ability to work under pressure RG Setsquare is acting as an Employment Agency in relation to this vacancy

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