Porter Snow Mountain, LLC is located in the spectacular Lassen Volcanic National Park in California. As one of the country's oldest national parks, Lassen offers gorgeous hiking trails, picturesque lakes that afford fishing and kayaking, and cabins and campgrounds for the those that want to experience the rustic feel of the beautiful outdoors! Season: May 18, 2026 to Mid-October 2026 (depending on weather). Summary of Position: Serve as the guest’s first and final impression of the property by delivering exceptional customer service and ensuring every interaction is seamless, welcoming, and memorable. Responsibilities: Provide warm and professional greeting to guests and anticipate their needs before they arise. Escort all guests to their accommodations, assisting with their luggage as required. Inform guests about all property and guest room features, facilities and emergency procedures Ensure public areas and departmental equipment are clean and presentable at all times Provide assistance to other departments including, but not limited to, housekeeping, maintenance, and laundry as needed Complete minor maintenance tasks Transport materials between sites Share knowledge of the Park and surrounding area with guests Other duties as assigned Position Requirements: Provide excellent customer service to meet and exceed customer expectations Impeccable grooming standards. Should be clean cut and dressed in the appropriate uniform, which should be clean and pressed Ability to work a variety of day, night, weekend and holiday shifts Ability to work independently Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles Majority of shift will be spent on feet; must be able to safely lift 25 lbs. frequently and up to 50 lbs. occasionally with frequent bending, twisting and squatting required. Knowledge and Experience: Education: High school diploma or equivalent Experience: Minimum 1 (one) year front of house experience National Park/Resort experience preferred Rental housing available, double occupancy. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.