Close of applications:
15 October 2025
1st stage interviews:
From 16 October 2025
Start date:
ASAP
Work pattern:
30 hours a week (days flexible)
Contract type:
Fixed Term Contract (10 months)
ABTA is a trade association for UK travel agents, tour operators and the wider travel industry, and has been a trusted travel brand for over 70 years. Our purpose is to help our members to grow their businesses successfully and sustainably, and to help their customers travel with confidence.
We're passionate about the role we play within the industry and are committed to helping each other thrive. We've built a culture where amazing people can do their best work and grow as professionals, and individuals. We work in an open plan office, which allows effective collaboration across departments, in the heart of London Bridge right next to Borough Market.
ABTA is currently recruiting for a Part-time Partnership Administrator to join the Commercial department on a fixed-term contract.
Purpose of Role:
To provide a dedicated resource for partner and commercial administration.
Duties:
1. To manage incoming partner correspondence effectively within agreed timescales
2. To manage the ABTA Shop enquiries, ensuring budget lines are achieved
3. To manage new partner incorporation into the ABTA Partner Scheme
4. To ensure that all appropriate partner administration is completed within agreed timescales
5. To support the invoicing process and credit control with the finance department
6. To support the BDM for Events & Partnerships with new lead and sponsorship administration.
7. To support the Partnership Executive with updating Partner areas of the Member Zone.
8. To support the Partnership Executive and BDM with meeting preparation and follow-up notes recording.
9. To maintain a comprehensive understanding of the CRM system
10. To produce data and engagement reports for the commercial team
11. To undertake any other reasonable task that the Partnership Executive, Senior Commercial Marketing Executive and Commercial Director may request.
Skills and experience:
* Interpersonal Skills
* Detail-oriented
* Ability to manage deadlines and quality measurement
* Written and verbal communication skills
* Office administration
* Computer literate
* Multitasker
* Relevant knowledge of the travel industry
* Ability to use ABTA's communication system
Our values
The successful candidate will demonstrate behaviours which fit with ABTA's values:
Be There
We are always ready and prepared to help our members, customers and colleagues with a positive attitude. We are encouraged and empowered to make clear, timely and informed decisions, even when faced with the unknown.
Be Trusted
We are proud to be part of an award-winning brand in the travel industry, passionately providing quality support and advice in a fair, equitable and consistent way. We aim to be approachable and reliable, in order to do a consistently good job for the industry and each other.
Be Ambitious
Although we need to be risk-aware, we have the confidence to be bold and visionary, and the insight to make calculated risks to transform the way we work. We encourage each other to push the boundaries and share 'outside the box' thinking.
Salary:
competitive dependent on experience, plus company benefits.
Location:
We're a hybrid-working organisation, so all colleagues are able to balance working in a collaborative environment from our open-plan office in the heart of London Bridge, along with time working from home.
ABTA offers a supportive work environment alongside other additional benefits such as private health insurance, pension, life insurance, income protection, season ticket loan, Rent Start -deposit loan scheme, online GP service, buy/sell leave, an in-depth learning and development framework, as well as retail discounts. ABTA has adopted a hybrid working model which combines the benefits of home working, and office work.
To apply for the post please submit your CV with a covering letter outlining why you are the right person for the role, your salary expectations and notice period, to Applicants must have the right to work in the UK.
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ABTA, we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. We are an equal opportunities employer that encourages eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. To ensure that this policy is fully and fairly implemented and monitored, and for no other reason, please fill out our Equal Opportunities Monitoring Form.