Responsibilities
* Be confident in answering telephone and in-person enquiries and resolving problems
* Be able to use their own initiative and work closely with colleagues from across a range of departments
* Be able to converse confidently and professionally with visitors, while at times de-escalating conflict
* Be familiar with office processes and procedures, including service level agreements, meeting targets and managing workload to deliver an outstanding service
* Provide a high-level administrative service, including undertaking tasks such as word processing, reception duties, managing visitors, organising and attending meetings and managing school information systems
* Confidently manage reprographics requests and be able to use office machinery, such as printers/copiers, with minimal supervision, while ensuring workflow is managed and meets agreed performance targets
* Engage in continuing professional development and training
* Manage complex and confidential data and information while ensuring that school systems are kept up to date
* Ensure that policies and procedures are followed
* Maintain critical school records and databases, ensuring confidentiality is maintained where necessary, but meeting the Academy's statutory responsibilities, including to external organisations such as the DfE
Benefits
* Children who are enthusiastic to learn
* Supportive Trust central team, school leadership, governors, staff and parents
* Fantastic outdoor facilities
* Opportunities for further development and training
* A healthy work-life balance
* Free access to an Employee Assistance Programme
* Free, on-site parking
* Excellent employer pension contribution scheme
We would warmly encourage any interested candidates to visit our school setting. In order to do so, please contact Recruitment on 01274 600550 to make the necessary arrangements. Exceed Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Shortlisted candidates will be subject to related online content checks, in line with Keeping Children Safe in Education 2025. All appointments are subject to an enhanced DBS check as well as successful completion of a probationary period.
Exceed Academies Trust strives to be an employer of choice. We are an inclusive and diverse multi academy trust and ultimately, our aim is to employ a workforce that reflects the communities it serves. We are committed to achieving a balanced workforce at all levels, whilst ensuring that no individual is disadvantaged or treated less favourably. We welcome applications from candidates of all backgrounds, faiths and ethnicities and will ensure a fair recruitment process without discrimination, in compliance with the Equality Act 2010.
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