Purpose of the role
Develop and lead the Upstream Logistics operation to deliver on its strategy and targets for service, capacity, cost, compliance and sustainability.
Responsibilities
Supply Chain strategy
* Work with the Head of Supply Chain Operations to help define and implement the Phoebe Philo supply chain strategy, focusing on Upstream Logistics
* Continuously research and stay abreast of developments in the field of Upstream Logistics
Inbound logistics
* Manage shipments of samples (raw materials and product development), raw materials shipments and finished goods shipments
* Organise and follow all in-bound shipments by air, sea and road freight to ensure goods are promptly dispatched and tracked through to delivery into the DC
* Create quotations for import/export, consolidating shipments where possible to achieve best price and service
* Estimate DC throughput and follow-up on any booking-in discrepancies with DC and supplier
* Check supplier documentation is correct for each shipment, including pre-advice for DCs
* Resolve issues during the shipping period, communicating any delays to the relevant departments
* Track KPIs for quality, efficiency, sustainability and compliance
* Identify issues and opportunities, and take actions to improve performance
* Maintain awareness of customs compliance updates and regulations to facilitate logistics
Quality control
* Ensure that inbound QC processes are carried out correctly upon arrival of finished goods shipments at Alpi to the specification of Phoebe Philo’s QC teams
* Work with the QC teams to resolve any issues
* Track KPIs for accuracy and efficiency of the QC process
* Identify issues and opportunities, and take actions to improve performance
Storage
* Manage putaway and storage of stock at Alpi
* Develop and update the operating procedures for putaway and storage, and ensure that these are implemented at Alpi
* Develop, update and deliver training on how to correctly carry out the operating procedures
* Work with the Alpi on-site coordinator to ensure that procedures are being followed every day
* Regularly visit the Alpi warehouse to help ensure that this quality control is working and to engage with the Alpi teams to develop relationship with them, guide and motivate them
* Track KPIs for quality, efficiency, sustainability and compliance
* Identify issues and opportunities, and take actions to improve performance
Inventory management
* Support channel and product teams on process of collating production orders
* Support Collections, Digital, Private Client and Wholesale on actioning allocation and re-allocation of stock across channels, in order to maximise availability and sell-through
* Ensure master data is regularly and accurately maintained to support business processes
* Ensure accuracy of inventory and cost data for financial reporting
Compliance and sustainability
* Continuously research and stay abreast of relevant developments in legislation
* Help collect data on sustainability for the company’s overall sustainability reporting
* Identify issues and opportunities for continuous improvement in the compliance and sustainability
Planning and budgeting
* Work with Head of Supply Chain Operations to agree annual activity plans and budgets for Upstream Logistics
* Manage spend to budget with help of Head of Supply Chain Operations and monthly updates from Finance
Qualifications, Skills, Experience Required
* Extensive experience in upstream logistics within the (luxury) fashion industry
* Experience with relevant systems, as well as MS Office
* Experience in managing 3PL logistics operations
* Strong commercial acumen
* Experience in building, developing and managing teams
* Excellence in working under pressure and delivering on multiple priorities
* Strong initiative taking, ownership and follow-through
* Strong communication skills and ability to work across internal and external stakeholders
* Passionate about work with a ‘can-do’ attitude