Legal Support Officer
Widnes (Hybrid Working)
£38,660 per annum
Permanent, Full Time
37 hours per week (Monday – Friday)
Here at Halton Housing, we are looking for an experienced and proactive Legal Support Officer to work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities.
What You’ll Do:
Attend evictions and support the lawful enforcement of tenancy possession orders. Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications. Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court. Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court. Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action. Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved. Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance.
What You’ll Need:
Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts. The ability to present clear, well-reasoned arguments and confidently represent cases. A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management. Strong analytical skills, with the ability to interpret data, identify trends and make recommendations. Experience producing clear and concise reports for senior stakeholders. The ability to evaluate options, use sound judgement and take the most appropriate course of action. A proactive, resilient approach with a focus on delivering successful outcomes. A full UK driving license and access to a vehicle.
What You’ll Get:
30-day holiday entitlement, plus bank holidays. Opportunity to buy or sell holidays. Competitive salary. Electric Vehicle Salary Sacrifice Scheme. Flexible and hybrid working. Supported training and development opportunities. Health and Wellbeing Cash Plan. Competitive Pension Scheme. If you’re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we’d love to hear from you.
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
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