Job Overview
Customer Service Co-ordinator South Manchester £33,000doe
One of the UK’s leading distribution firms, close to motorway, bus and tram links have an exciting new vacancy:
Free Parking
25 days annual leave + bank holidays
** Progression opportunities **
Desirables:
1. Sitting within the supply chain and customer services team, responsible for managing the end-to-end order process
2. Processing customer orders within greed timescales onto the ERP system
3. Identifying any supply chain/stock issues; providing customers with updated delivery information or alternative solutions
4. Confirming delivery dates, liaising with suppliers, through to ensuring successful delivery
5. Playing a key part in maintaining high levels of customer satisfaction, ensuring supplier performance is consistently being achieved
6. Raising and chasing purchase orders with suppliers, monitoring stock levels
7. Providing regular customer updates, working to KPI targets
8. Month end reporting
Essentials:
9. Proven sales admin order processing experience within a manufacturing/distribution setting
10. Knowledge of an ERP system/stock system are desirable
11. Pro-active, dynamic individual with bags of enthusiasm
12. Excellent communication skills and experience in building & maintaining strong relationships with customers and suppliers