Overview
Darlows Estate Agents in Pontypridd are looking for a driven and customer focused individual to join us as a Sales Adviser. This role focuses on generating new business, increasing market share and delivering outstanding customer service. You will focus on booking valuations through outbound calling and canvassing – perfect for anyone with a passion for sales!
Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry.
Responsibilities
* Ensuring that daily/weekly/monthly business targets are always met.
* You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation.
* Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch.
* Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained.
* Attend the Morning Meeting prepared with updates on the weeks valuation pipeline.
* Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost.
* Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
* Ensure that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis.
* Manage and respond to intranet leads daily.
* Use ROSIE to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity.
* Generate referral business through first class customer engagement.
* Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Build your own personal brand through frequent social media and video usage.
* Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed.
* Always look for named 5* Google review opportunities from customers to build brand and personal reputation.
Requirements / Eligibility
* Full, clean UK driving licence.
* Access to your own vehicle, which must be in good condition.
* Ability to work both independently and within a team.
* Basic IT proficiency and a keen eye for detail.
* Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006.
* Evidence of right to work in the UK, such as:
o Passport, or
o Birth Certificate.
At some point in your application process, you will be required to interview via video call.
Benefits
* £25,000 basic salary
* On target earnings of £42,000 per year
* Additional commission scheme
* Access to company-wide incentive programmes
* Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday
* 30 days annual leave (includes bank holidays*)
* Enrolment at the Spicerhaart Learning & Development Centre
* Continued training as you grow and develop within your role
* Career progression opportunities
* Employee Assistance Programme (24/7 access to our confidential helpline)
* Eye care*
* Employee Referral Bonus
* Company Pension Scheme
* Personal Talk Time with our CEOs
* Opportunity to earn a place in the CEO Exclusive Achievers Club
* Eligibility for our annual black tie Elevate Awards, in categories related to your role
The journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre:
* Purpose-built training location
* Industry-leading training delivered through one-to-one and group sessions
* Day-to-day learning led by our industry experts
* Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester
* An exciting second week at the L&D Centre within your first five-to-six weeks of employment.
Additional notes
Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
Equal Opportunities: Spicerhaart is proud to be an equal opportunity workplace. We welcome all talented individuals to apply. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy on the Spicerhaart website.
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