Company Overview
MKM is the leading independent builders’ merchant in the UK, established in 1995. Our people are what make us unique. We have over 135 branches and more than 3200 employees nationwide. We continually strive to attract, recruit, retain, promote, and support a diverse mix of colleagues to create a sense of belonging to the ‘MKM family’ for everyone.
Responsibilities and Duties
* Grow the customer base.
* Provide quotations for customers.
* Purchase materials and manage stock levels for the category.
* Deal with customers both face to face and over the telephone.
* Give excellent customer service and sound product advice.
* Take a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
* Supervise and develop team.
Qualifications and Skills
* Sound plumbing and heating product knowledge is essential.
* Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is a distinct advantage.
* Confident dealing with customers.
* Ability to build great customer relationships.
* Good telephone manner, excellent communication, and interpersonal skills.
* Computer literate.
Benefits
* A competitive pay package.
* Generous discretionary bonus scheme.
* People-oriented culture.
* Substantial staff discounts.
* Training and development opportunities.
* Holiday scheme which rewards length of service.
* Perkbox discounts.
* Contributory pension scheme.
* Financial planning support.
* Cycle to work scheme.
* Free parking.
* Life Assurance.
* Enhanced maternity/paternity pay.
* Mental health support.
Other Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Building Materials
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